• Welcome back to the world of travel

    From: InterContinental Hotels Group Oct-09-2022 07:26:am
    Important information about your stay
    IHG Rewards
    Xqbly Krazy
    Club 273746823
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    IHG Rewards
    Xqbly Krazy
    Club 273746823
    Sign In
    Dear Xqbly,

    Summer's here and we're all looking ahead to brighter days. Days filled with bucket list travel, meeting up with loved ones, and business done in person. It's been a long road -- but now we hope that road is the start of your next adventure.

    Before you head off on your travels, we wanted to share a few things to help you plan ahead and make the most of your trip with IHG Hotels & Resorts.

    Book with confidence

    With thousands of destinations, the right hotel is waiting for you. So, wherever you dream of going, we're here to welcome you back.

    When you're ready to make a break for it, check out our latest rates and offers including Stay Longer & Save and our 3X points promotion. All with the added peace of mind that bookings made directly with IHG can be changed without charge and most rates can be cancelled without penalty* - just visit Manage Your Stay.

    Well-being throughout your stay

    We're focused on supporting the well-being of all our guests and colleagues and making sure your experience is memorable. For some of you, this might be the first time you've stayed with us for a while. For others, you may be used to some of the changes we've made, including:
    • IHG Way of Clean: Rest easy knowing our approach to cleanliness meets CDC and local guidelines and additional protocols are in place throughout our hotels.
    • Limited contact check-in & check-out: Use the IHG app to speed your way through the hotel with the option to digitally check-in and out, available at many hotels. Download the IHG app now.
    • Hotel services & amenities: As each hotel fully re-opens, some parts of your stay may still look a little different (to check on details for a specific hotel, please visit us at ihg.com):
      • The guest room is your personal space. To ensure you're as comfortable as possible, housekeeping will be available upon request, and you can speak to the hotel team at any time if you need fresh towels or amenities.
      • Enjoy the return of self-serve breakfast at select hotels starting from July 2021.
      • Restaurants, bars, gyms and spas will continue to re-open over the coming months dependent on local regulations and requirements.
      • Our meetings and events teams are here to help you Meet with Confidence as you consider business travel once again.
    Our hotel teams are working hard to create a memorable stay for you and your family as the country begins to travel again. We truly appreciate your patience as we return to delivering the full experience you expect from us over the coming months.

    Travel made as rewarding as ever

    As you return to travel, you'll continue to enjoy your IHG Rewards member benefits including exclusive rates, earning points on every qualified stay and Reward nights now available for fewer points at thousands of hotels. We've also extended your tier status until January 2022, reduced tier status qualifying requirements for the coming year, and more. Download the IHG app for all your membership information.

    Finally, on behalf of everyone at IHG Hotels & Resorts, I want to thank you for your support as we all navigated the world around us over the past 18 months.

    We wish you a wonderful summer ahead, knowing that as you open up your world, IHG is there so you can be too.

    Claire Bennett
    Claire Bennett
    Chief Customer Officer
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    *Some exclusions to the cancellation penalty may apply. Please refer to the rate details for applicable terms and exceptions when booking or changing reservations.


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