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Hi krazypromo,

We often get questions about the best picture to use for your 3D crystals. Here’s a list of info to answer your questions on this.

Although we accept most photos, the higher quality, the better. It is best to avoid blurry or dark photos. If the photograph is slightly out of focus, too small, too dark, or too bright, it will be challenging to use.

We accept the most common file formats, including JPEG, JPG, GIF, BMP, PNG, TIF, and TIFF

The image file you upload shouldn’t exceed 5 MB.

We remove the background from your photo in the crystal to give you the best 3D result.

We hope you find this helpful. If you have more questions, feel free to reach out to us by replying to this email directly.

Warm regards,

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Crystal Clear Memories 501 S Falkenburg Rd Ste D-2 Tampa, FL 33619